My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad. Category : Setup / Operation 1. Please check the file type of your data first. 2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software. Is the answer helpful? Related Why would my JDG App crash unexpectedly when opened for the first time on iPhone 5s and iPad mini 2? When transferring a large file, I get an error message saying that “the disk in the destination drive is full...” , but my disk is not full. Why can’t I transfer this file? Why does my iOS device suddenly stop recording when shooting a video using the JetDrive Go App? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started