My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

How can we help you?

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Category : Setup / Operation

1. Please check the file type of your data first.

2. If they are not supported by the JetDrive Go App, please click on the file and open it with a third party software.

Is the answer helpful?

Why it is not recommended to remove the product casing or disassemble the product?
Why is the actual storage capacity of my JetFlash USB Flash drive slightly less than the volume specified on the product's package?
Why would my JDG App crash unexpectedly when opened for the first time on iPhone 5s and iPad mini 2?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

Get Started

You have already accepted cookies, but you may still revoke your consent at any time. Please see more details at Cookie Statement. Change Settings

You have already rejected cookies, but you may still give your consent at any time. Please see more details at Cookie Statement. Change Settings

This website uses cookies to collect your information, for improving the service quality. You could click Agree to accept cookies or Disagree to reject cookies. If you reject cookies, some functions of this website may not work properly. You may see more details at Cookie Statement.

Agree Disagree

PCIe SSD 250H

ESD310 Portable SSD

StoreJet 25M3C

DrivePro 620

DrivePro Body 70

USD340S

JetFlash 930C

HUB5C

MTE720T & MTE720T-I

USD460T & USD460I

JetFlash 280T

How can we help you?

Product Support

My data can be properly recoginize by the MacBook, but nothing shows up when I insert the JetDrive Go to my iPad.

Related

Technical Support