My iPhone did ask me to install the JetDrive Go App when I inserted the JetDrive GO for the first time, but I clicked ignore. How can I download the app again? Category : Software / Firmware / Applications You may refer to the following two methods to download the JetDrive Go App. Method 1: Please scan the QR code on the package to download the app. Method 2: Please go to App Store, and search for JetDrive Go App to download. Is the answer helpful? Related Why do I receive the message, “File format not supported!”, after formatting my JetDrive Go once I open the JetDrive Go App? I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? Why can't I use my JetDrive Go with iOS 11? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started