My JetFlash USB Flash drive is correctly recognized by the computer, but it does not appear in "My Computer." How can I access my flash drive?

Category : Setup / Operation

It is possible that the flash drive and another device (such as a network drive) are assigned with the same drive letter, triggering conflicts between the two drives. To solve this problem, please follow the instructions below to reassign the drive letter for your JetFlash.

1. Click "Start.''

2. Select ''Run.''

3. Enter ''diskmgmt.msc,'' and click "OK."

4. Right click on the JetFlash drive, and select ''Change Drive Letter and Paths.''

5. Click ''Edit.''

6. Reassign a drive letter that has not been used by other devices to your flash drive.

7. Click ''OK.''

Is the answer helpful?

Technical Support

If the answer can't help you, you can contact the Tech Support Department

Get started

You have already accepted cookies, but you may still revoke your consent at any time. Please see more details at Cookie Statement. Change Settings

You have already rejected cookies, but you may still give your consent at any time. Please see more details at Cookie Statement. Change Settings